The Support Service included in the Regular Plus Subscription:
- Has a 1-hour duration;
- Includes Flexi-Guarantee;
- Is necessarily conducted in "coaching" mode.
During the Support Service, the advisor guides the subscriber to help optimize results obtained in the quest for information and:
- Teaches how to use the tools and features offered on our site;
- Explains how to analyze the information obtained on programs;
- Offers guidance on the websites of program-managing organizations to find additional information and the required forms to submit a request for assistance.